At 1shows, we believe that gaming should always be fun, controlled, and within your means. Our responsible gaming program gives every Filipino player the tools, information, and support needed to keep their 1shows experience enjoyable — and to step back when it stops being that way.
Minimum age requirement for all 1shows players in the Philippines
1shows is one of the Philippines' most trusted online gaming platforms, and we take that responsibility seriously. Whether you're betting on PBA games, spinning Megaways slots, or joining a live dealer table on EVO Live, the experience on 1shows should always feel like a choice — not a compulsion.
Problem gambling is a real concern in the Philippines and across the world. It doesn't discriminate — it can affect players from Manila, Cebu, Davao, Quezon City, or anywhere else. That's why 1shows has built a comprehensive responsible gaming framework that puts player welfare at the center of everything we do.
This page outlines the tools available to you on 1shows, the warning signs of problem gambling to watch out for, and the support resources available to Filipino players who need help. If you or someone you know is struggling with gambling, please use the tools on this page or contact our support team immediately.
Our Commitment: 1shows is committed to operating in alignment with PAGCOR responsible gaming guidelines and the Philippine Amusement and Gaming Corporation's player protection standards. We continuously review and improve our responsible gaming tools to better serve Filipino players.
Answer honestly. If you say "yes" to two or more of these, it may be time to take a break or use our self-exclusion tools.
Do you spend more money on 1shows than you originally planned?
Do you chase losses — betting more to try to win back what you lost?
Do you feel restless or irritable when you try to cut down on gaming?
Have you borrowed money or sold belongings to fund your gaming?
Has gaming affected your relationships, work, or studies?
Do you hide your gaming activity from family or friends?
If you answered yes to 2 or more: Please contact our support team or use the self-exclusion tool in your 1shows account settings right away.
Every registered 1shows player has access to these responsible gaming tools — free, always available, and easy to activate from your account settings.
Set a daily, weekly, or monthly deposit cap on your 1shows account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period to protect you from impulsive decisions.
Set a maximum session duration for your 1shows gaming sessions. When your time is up, you'll receive a notification and be prompted to take a break. You can also enable a reality check reminder that pops up every 30, 60, or 90 minutes to show you how long you've been playing.
Define the maximum amount you're comfortable losing in a given period on 1shows. Once your loss limit is hit, your account will be restricted from further wagering until the limit period resets. This tool is especially useful for players who want to enjoy the games without risking more than they can afford.
Need a short break from 1shows? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets on 1shows. This is a lighter alternative to full self-exclusion and is ideal when you feel you need a temporary pause to reset.
If you feel your gambling is out of control, you can self-exclude from 1shows for a minimum of 6 months or permanently. Once activated, your account is immediately suspended and you cannot register a new account during the exclusion period. This is our most powerful player protection tool and we take it very seriously.
You can opt out of all promotional communications from 1shows at any time — including bonus offers, game updates, and SMS notifications. Players who have activated a cool-off or self-exclusion are automatically removed from all 1shows marketing lists for the duration of their restriction.
How to Access These Tools: Log in to your 1shows account, go to Account Settings, and select the "Responsible Gaming" tab. All tools are available there 24/7. If you need help activating any tool, contact our support team at [email protected] (plain text — not a clickable link).
Self-exclusion is one of the most important responsible gaming tools available on 1shows. Here's how to activate it in four simple steps.
Visit 1shows and log in using your registered email and password. If you're having trouble logging in, contact our support team for immediate assistance.
Click on your profile icon in the top right corner of the 1shows platform and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. You'll find all available tools here, including the self-exclusion option.
Select your preferred exclusion duration — 6 months, 1 year, 5 years, or permanent. Confirm your choice. Your 1shows account will be suspended immediately and you will receive a confirmation email.
Important: Self-exclusion on 1shows is irreversible for the chosen period. Any funds remaining in your account at the time of self-exclusion will be returned to you via your registered payment method (GCash, Maya, BPI, BDO, or Metrobank) within 5 business days.
Recognizing the signs early is the first step. If you notice any of these patterns in yourself or someone you know, please reach out for help.
Spending more money on gaming than you can afford, or borrowing money to fund bets on 1shows or elsewhere.
Chasing losses — continuing to bet in an attempt to recover money already lost, often leading to bigger losses.
Spending increasing amounts of time gambling, to the point where it interferes with work, school, or family life.
Feeling anxious, irritable, or depressed when not gambling, or using gambling as a way to escape stress or problems.
Hiding gambling activity from family members or lying about how much time or money is spent on gaming platforms.
Neglecting bills, savings, or essential expenses like food and rent in order to fund gambling activity.
Remember: Problem gambling is a recognized health condition, not a moral failing. Help is available in the Philippines and 1shows is here to support you in accessing it. You are not alone.
If you or someone you know needs help with problem gambling, these organizations provide free, confidential support across the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines, including player protection programs and self-exclusion registries.
The NCMH provides mental health services across the Philippines, including counseling for behavioral addictions such as problem gambling. Services are available to all Filipinos regardless of location.
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held in Manila, Cebu, and Davao.
Our dedicated responsible gaming support team is available 24/7 to help you activate any player protection tool, process a self-exclusion request, or simply talk through your concerns about your gaming habits on 1shows.
Our responsible gaming commitment goes beyond compliance. Here's what sets 1shows apart when it comes to player welfare.
1shows operates in alignment with PAGCOR's responsible gaming framework, which sets the standard for player protection across all licensed gaming operators in the Philippines. Our tools and policies are regularly reviewed to stay current with PAGCOR guidelines.
Every 1shows player must verify their age during the KYC process. We use government-issued Philippine IDs — including PhilSys National ID, passport, and driver's license — to confirm that all players are 21 years of age or older before any real-money gaming is permitted.
1shows uses automated systems to monitor player behavior for signs of problem gambling — such as sudden increases in bet size, extended session durations, or rapid loss-chasing patterns. When these patterns are detected, our team may proactively reach out to the player.
1shows displays responsible gaming reminders throughout the platform — on the homepage, game pages, and during the registration process. We want every Filipino player to be aware of the risks and the tools available to them before they start playing.
1shows cross-references new registrations against known self-exclusion lists. If a player who has self-excluded attempts to create a new 1shows account, the registration will be blocked and the player will be directed to responsible gaming support resources.
All 1shows customer support staff receive regular training on responsible gaming practices, problem gambling identification, and how to sensitively handle player welfare concerns. Our team is equipped to help — not judge — any player who reaches out for support.
Gaming on 1shows is meant to be fun. Set your limits, know your boundaries, and enjoy the best of PBA betting, live casino, and slots — responsibly. Ready to play the right way? Join the 1shows community today. Must be 21 years or older.
21+ only. Gambling can be addictive. Please play responsibly. If you need help, contact our support team or use the self-exclusion tool in your 1shows account settings.